In the novel The Moving Finger, Florence Elford was a former parlourmaid of the Barton family. She had married after serving them for fifteen years. Her husband is in the building trade, and they live in a house in the High Street.
Florence is described as a "tall rawboned fierce-looking woman". She is very loyal to Emily Barton, and says that she would do anything for her. She looks at Jerry and Joanna reproachfully, because she feels that Miss Barton should be in her own house, and not having to stay in rooms. She is indignant when Miss Barton receives an anonymous letter, and tells Superintendent Nash about it.